At Smartlab Exchange 2014, IDBS and Osthus have announced a strategic partnership. The new alliance will provide end-users with improved research and development (R&D) efficiency and workflow support across all of IDBS’ current products including its E-WorkBook Suite. The German-based firm and IDBS will develop new integration modules for additional services such as offline mobile data capture or lab request handling.
This partnership also offers enhanced services to IDBS customers with complete lifecycle management and local language services in Europe. The German market in particular will benefit from significant regional resources for system integration and consulting.
Osthus’ team of experts and consultants will assist IDBS in integrating third party vendor products and migrating home-grown existing applications to the IDBS platforms. These services include template development and configuration of metadata handling and interface building. Customers benefit from shorter implementation times and streamlined IT infrastructure as the single platform reduces the number of applications which need to be managed separately.
‘Consulting is a critical part of implementing optimal workflows and achieving process efficiency,’ said Adam Paton, Head of Global Professional Services at IDBS. ‘This partnership enables us to leverage our knowledge and skillsets so that users can get the most out of our platforms. We’ll be able to offer local support and immediate benefits to new and existing customers.’
